CUSTOMER SERVICE

  • The Customer Service Department at Sunflower is available Monday thru Friday from 9am until 5pm.
  • Enquiry
  • Sunflower customer service team will follow up each enquiry everyday. The slogan of us is every enquiry must have detailed reply in one day. Our experience team will answer for you by a professional and detail instructions, not only the quotation, but also the technical process, question about the usage, or even we can customize your design and we give you the proper designs. We believe we can offer our customers the satisfied products.
  • Quotation
  • Sunflower can provide F.O.B. price, but also E.X.W, C.N.F. and C.I.F. price for customer’s options if you require. The price valid is always consistent and long term for our customer to be competitive in the market for a long term business relationship.
  • Quantity
  • Sunflower can deliver the cargo by LCL and FCL.
  • Delivery
  • The normal delivery time of Sunflower is 25-35 days after order confirmation. The repeat orders can be less than 25 days.
  • Quality
  • Sunflower provide the carefully inspection to make sure it meets our stringent quality standards. Our dedication to an elevated standard of workmanship is backed by a generous warranty program, one of the best in the industry. We are not only dedicated to the quality of the mattresses, but also to the highest quality of our products.
  • After Service
  • Sunflower attach the most importance to after service for any products we sold. Our company can provide the professional solution for our customers or we can provide the limit replacement if need.